Maintenance Bureau

Traffic Incident Management (TIM)

Crashes, spilled loads and stalled vehicles are all examples of traffic incidents. Here in Alabama and throughout the nation, these situations and the traffic congestion caused by them account for approximately one-fourth of all delays on our highway system. Traffic incidents also significantly impact the safety of both motorists and emergency responders. Responding effectively to incidents on the highway requires a planned and coordinated effort by many different individuals -- from law enforcement and fire departments to emergency medical personnel, towing companies, HAZMAT/spill response firms, and the Alabama Department of Transportation (ALDOT) maintenance crews.

ALDOT Traffic Incident Management (TIM) Program brings together all agencies involved in clearing an incident from the roadway. Together, they strive to make incident management safer for the responders and motorists, and work to reduce the time needed to reopen travel lanes and get traffic moving again.

TIM is a collaborative and coordinated multi-disciplinary process to detect, respond to, and clear traffic incidents so that traffic flow may be restored as safely and quickly as possible. Effective TIM reduces the duration and impacts of traffic incidents and improves the safety of motorists, crash victims and emergency responders.

ALDOT recognizes the importance of TIM in maintaining the operational safety and efficiency of the state’s roadways. The Traffic Incident Management Program is a comprehensive multi-agency, multi-discipline program, led by the Alabama Department of Transportation and the Alabama Department of Public Safety (DPS) and focused on the three National United Goal (NUG) objectives:

  • Responder safety
  • Safe quick clearance
  • Prompt, reliable incident communications

The following links provide more information on the TIM Program and Operational Safety:

For additional information, please contact ALDOT TIM Personnel